Repeat Prescriptions

You can request a Repeat Prescription in any of the following ways:

  • Order online. Once you have registered for the service  you can access it through either the Patient-Access or i-Patient websites depending on which one you chose when you registered.

    If you have not signed up to the online services yet the registration form can be downloaded HERE or picked up from reception at the surgery.

  • Complete the reorder slip from your last prescription, ticking the items you need, and then either drop it in to the Repeat Prescription box at your surgery or post it to your surgery (the address is at the top of this page).
  • Complete a request slip by visiting the surgery
  • Download a request slip HERE and either drop it in to the Repeat Prescription box at your surgery or post it to your surgery (the address is at the top of this page).
  • For safety reasons we cannot take telephone requests for Repeat Prescriptions. We can post your prescription to you if you supply a stamped addressed envelope but you may also collect prescriptions in person from the surgery during the opening hours Monday to Friday.
  • Many Pharmacies now operate a repeat prescription service where they will order your repeat medications on your behalf when they are due. If this is of interest please speak to your pharmacy to see if they offer the service.

 

Electronic Prescription Service (EPS)

What is the Electronic Prescription Service (EPS)?

 EPS is an NHS-funded service in England. It gives you the chance to change how your GP sends your prescription to the healthcare professional you choose to get your medication or appliances from.

 

What does this mean for you?

  • If you currently collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the pharmacy, saving you time.
  • You can choose where to get your medication from because it can be collected from a pharmacy near where you live, work or shop.
  • You may also not have to wait as long at the pharmacy as there will be more time for your repeat prescriptions to be prepared

 

Is this service right for you?

 YES – if you have a stable condition and you:

  • Don’t want to go to your GP practice every time to collect your repeat prescription
  • Collect your medicines from the same place most of the time
  • Already use a prescription collection service.

NO – if you:

  • Don’t get prescriptions very often
  • Pick up your medicines from different places
  • Travel or work away from home a lot.

 

How can you use EPS?

 You need to choose where you want your GP to send your electronic prescription. This is called ‘nomination’. You can choose:

  • A pharmacy
  • A dispensing appliance contractor (if you use one)
  • Your dispensing GP practice

 

Can I change my pharmacy nomination or cancel it and get a paper prescription

 Yes you can. Nomination is very flexible and can be changed or cancelled at any time. You can do this by either:

  • Asking a member of staff at any pharmacy or dispensing appliance contractor that offers the service
  • Asking a member of staff at your GP practice

 

Remember:

  • Tell them before your prescription is due or your prescription might be sent to the wrong place
  • You don’t have to use nomination on every occasion. If you don’t wish to, you should let your GP practice know that you require a paper prescription

 

Please contact your surgery or preferred pharmacy to set a nomination

 

Dial 111
Dial 111 Only if:


  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next


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Calls are free from landlnes and mobile phones for more information visit www.nhs.uk/111